Order Processing Time:

  • All orders will be processed within 48 hours of the order being placed, excluding weekends and holidays. Please note that our business is closed on Mondays and Tuesdays.

Shipping Carriers:

  • We utilize both the United States Postal Service (USPS) and United Parcel Service (UPS) for shipping, allowing us to offer you a range of shipping options to meet your needs. The selection of the carrier depends on factors such as package size, weight, destination, and customer preference.

Domestic Shipping (Within the United States):

  • For domestic orders within the United States, we offer the following shipping options:
    • USPS Priority Mail
    • UPS Ground
    • UPS 2nd Day Air
    • UPS Next Day Air

International Shipping (Outside the United States):

  • For international orders, we offer various USPS and UPS international shipping options to ensure your package reaches you safely and promptly. Please note that customs duties, taxes, and fees may apply depending on your country's regulations. These fees are the responsibility of the customer.

Shipping Costs:

  • Shipping costs are calculated based on the weight and dimensions of your package, as well as the selected shipping method and destination. You can view the shipping costs during the checkout process before finalizing your order.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment and estimated delivery date.

Delivery Times:

  • Estimated delivery times may vary depending on the shipping method and destination. While we strive to meet these estimates, unforeseen circumstances or delays beyond our control may occur. Please refer to the carrier's website for specific delivery timelines.

Missing or Damaged Shipments:

  • In the rare event that your shipment is missing or arrives damaged, please contact our customer support team within 7 days of receiving your order. We will work diligently to resolve the issue and ensure your satisfaction.

Returns and Exchanges:

  • For information on returns and exchanges, please refer to our Return Policy [insert hyperlink to Return Policy page].

Contact Us:

  • If you have any questions, concerns, or require assistance with your order or shipment, please do not hesitate to contact our customer support team. We are here to help you.

 Motion is committed to providing you with a reliable and efficient shipping experience. We appreciate your business and look forward to serving you.